Privacy Policy

HealCircle (“HealCircle,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, applications, and services (collectively, the “Services”).

By using HealCircle, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Information You Provide to Us

We may collect information you voluntarily provide, including:

• Name, email address, phone number
• Professional information (e.g., credentials, specialty, practice details)
• Account login information
• Profile content, listings, offers, referrals, messages, and communications
• Any other information you choose to submit through the Services

b) Information Collected Automatically

When you use HealCircle, we may automatically collect:

• Device and technical data (IP address, browser type, operating system)
• Usage data (pages viewed, features used, timestamps, interactions)
• Cookies and similar tracking technologies (see Section 6)

c) Information from Third Parties

If you connect HealCircle with third-party services or sign in using third-party accounts, we may receive limited information from those services in accordance with your settings and their policies.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Services
• Create and manage your account
• Enable practitioner connections, exchanges, offers, and referrals
• Communicate with you about updates, features, and support
• Improve and personalize the Services
• Monitor usage, prevent fraud, and maintain security
• Enforce our terms and comply with legal obligations

3. We Do Not Sell Your Personal Information

HealCircle does not sell your personal information—ever.

We also do not “share” personal information for cross-context behavioral advertising as defined under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA).

We do not monetize your data. Your information is used only to operate and improve the Services and to support the practitioner community.

4. How We Share Information

We may share information only in the following limited circumstances:

• With other users, as part of the platform's core functionality (e.g., your profile, professional details, offers, and referrals you choose to make visible)
• With service providers who perform services on our behalf (e.g., hosting, analytics, email delivery, customer support), under contractual obligations to protect your data
• For legal and safety reasons, if required by law, regulation, subpoena, or legal process, or to protect the rights, safety, and security of HealCircle, our users, or others
• In a business transaction, such as a merger, acquisition, or asset sale, where information may be transferred as part of that transaction

We do not share your personal information for advertising purposes.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the Services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account and personal information, subject to legal and operational requirements.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how the Services are used
• Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may limit certain features of the Services.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing
• Receive information about how your data is used

California Residents (CCPA/CPRA)

California residents have the right to:

• Know what personal information is collected, used, or disclosed
• Request deletion or correction of personal information
• Limit the use of sensitive personal information (if applicable)
• Not be discriminated against for exercising privacy rights

HealCircle does not sell or share personal information as defined by CCPA/CPRA.

To exercise your rights, contact us at: help@healcircle.org

9. Health and Professional Disclaimer

HealCircle is a technology platform that connects practitioners. We do not provide medical, health, or professional advice, diagnosis, or treatment. Any information shared by users is their responsibility. Always consult qualified professionals for health or medical decisions.

10. Children's Privacy

HealCircle is not intended for children under 13 (or under 16 where applicable by law). We do not knowingly collect personal information from minors without appropriate consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the “Last Updated” date when changes are made. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

HealCircle
Email: help@healcircle.org
Website: healcircle.org